A friend sent me E-mail
and I never got it!
Most commonly, this occurs when a friend addresses that E-mail incorrectly. The most
typical examples of this are someone sending the mail to the wrong domain, such as:
To:
johndoe@miliserv.com
To: johndoe@milliserv.net (or)
To: johndoe@miliserve.net
The first one is
wrong because we are a 'net' not a 'com'. The last two are wrong because miliserv is
misspelled. One L and no ending E.
Also very common is a situation in which a new Internet user has tried to send mail to a
name, and not an E-mail address -- for example:
To: John Doe
This will send mail
to the E-mail addresses John@theirprovider.com, as well as Doe@theirprovider.com
and not to johndoe@miliserv.net.
Another common reason that E-mail was not delivered was that the sender attached a file
that was very large. Some Internet providers have limitations of the size of files that
can be sent through their mail servers. Have the sender check with the Internet provider
to see if they have such a restriction.
If none of the above were the case, ask the friend to send any error message they may have
received from their ISP's mail server to info@miliserv.net
for analysis. |