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Common Email Problem

A friend sent me E-mail and I never got it!


Most commonly, this occurs when a friend addresses that E-mail incorrectly. The most typical examples of this are someone sending the mail to the wrong domain, such as:

To: johndoe@miliserv.com
To: johndoe@milliserv.net (or)
To: johndoe@miliserve.net

The first one is wrong because we are a 'net' not a 'com'.  The last two are wrong because miliserv is misspelled. One L and no ending E.

Also very common is a situation in which a new Internet user has tried to send mail to a name, and not an E-mail address -- for example:

To: John Doe

This will send mail to the E-mail addresses John@theirprovider.com, as well as Doe@theirprovider.com and not to johndoe@miliserv.net.

Another common reason that E-mail was not delivered was that the sender attached a file that was very large. Some Internet providers have limitations of the size of files that can be sent through their mail servers. Have the sender check with the Internet provider to see if they have such a restriction.

If none of the above were the case, ask the friend to send any error message they may have received from their ISP's mail server to info@miliserv.net for analysis.

Copyright © 2001 Milwaukee Internet Service